- 目錄
第1篇 酒店餐飲主管崗位職責(zé)
采購(gòu)主管/采購(gòu)專員(酒店餐飲公司) 上海誠(chéng)墾實(shí)業(yè)有限公司 上海誠(chéng)墾實(shí)業(yè)有限公司,誠(chéng)墾 崗位職責(zé):
1、負(fù)責(zé)市場(chǎng)調(diào)研,提供符合公司要求的供應(yīng)商信息,建立公司虛擬倉(cāng)庫(kù);
2、對(duì)商務(wù)談判、采購(gòu)進(jìn)度、質(zhì)量檢驗(yàn)等全過程負(fù)責(zé),按時(shí)完成采購(gòu)任務(wù),保證公司營(yíng)運(yùn)的順利、有序進(jìn)行;
3、執(zhí)行詢價(jià)、比價(jià)、議價(jià)制度,努力降低采購(gòu)成本同時(shí)負(fù)責(zé)對(duì)不合格產(chǎn)品的處理;
4、參與合同評(píng)審,配合有關(guān)部門做好報(bào)價(jià)、采購(gòu)成本、交貨期等方面的方案;
5、對(duì)采購(gòu)業(yè)務(wù)進(jìn)行匯總、分析,按要求向提交采購(gòu)報(bào)告。同時(shí)建立供應(yīng)商檔案,以及所需各類物品的信息統(tǒng)計(jì)和檔案;
6、負(fù)責(zé)供應(yīng)商的管理,與供應(yīng)商保持健康、良好的商業(yè)合作關(guān)系,協(xié)助公司處理與供應(yīng)商可能發(fā)生的各種糾紛;
7、辦理部分需要現(xiàn)金采購(gòu)物資的個(gè)人借款和采購(gòu)貨款的結(jié)算工作;
8、自覺接受審計(jì)監(jiān)督,努力采購(gòu)工作的公正、廉潔和高效。
崗位要求:
1、有良好的談判能力和善于溝通交際,思維敏捷,口齒伶俐;
2、精通采購(gòu)業(yè)務(wù)流程,具備良好的溝通能力、談判能力和成本意識(shí);
3、為人誠(chéng)信、親和力,有良好的職業(yè)道德和素養(yǎng),能承受一定工作壓力;
4、有統(tǒng)計(jì)、出納和會(huì)計(jì)經(jīng)驗(yàn)者,或熟悉西餐采購(gòu)管理工作者優(yōu)先。
第2篇 酒店餐飲主管崗位工作職責(zé)
1、負(fù)責(zé)餐廳的日常管理工作,并與廚房保持密切聯(lián)系,確保餐廳的服務(wù)質(zhì)量,直接對(duì)餐廳經(jīng)理負(fù)責(zé)。
2、出席每周的業(yè)務(wù)會(huì),匯報(bào)本餐廳工作,向員工傳達(dá)會(huì)議精神。
3、檢查工作。
(1)檢查工作每日檢查設(shè)備、家具、餐具的擺設(shè)及其完好情況。
(2)檢查服務(wù)用品及清潔衛(wèi)生,檢查庫(kù)存物資;
(3)檢查員工儀容儀表。
4、主持每日餐前會(huì),安排當(dāng)天的服務(wù)工作。
5、從廚房了解當(dāng)天出菜的情況,布置重點(diǎn)推銷菜式。
6、簽領(lǐng)食物、材料。
7、妥善處理客人投訴和質(zhì)詢。
8、做好員工考勤工作、評(píng)估工作
9、做好餐廳的財(cái)產(chǎn)管理工作。
10、負(fù)責(zé)員工的培訓(xùn)工作。
第3篇 酒店餐飲主管崗位職責(zé)任職要求
酒店餐飲主管崗位職責(zé)
sales e_ecutive 酒店餐飲銷售主管 圣皮爾精品酒業(yè)(上海)有限公司 圣皮爾精品酒業(yè)(上海)有限公司，圣皮爾精品 sales銷售
follow up line manager arrangement of daily sales operation including sales plan/team target achievement/promotion plan to develop more sales value.
根據(jù)上級(jí)領(lǐng)導(dǎo)日常工作安排， 包括銷售計(jì)劃/跟蹤/促銷方案及執(zhí)行達(dá)到更高的銷售目標(biāo)。
using sales skills and product knowledge to sell and directly responsible for on trade accounts in order to achieve monthly sales target. (customers includes international & local hotels，restaurants，clubs and so on.)
運(yùn)用必要的銷售技巧和產(chǎn)品知識(shí)達(dá)成公司確定的每月銷售目標(biāo)并直接對(duì)客戶負(fù)責(zé)。(客戶包括國(guó)際和當(dāng)?shù)氐木频辏蛷d，酒吧等等)
visit customers/stores periodically for all business related issues and make sure understanding customers' needs and being aligned with the same goal with customers'.
就相關(guān)所有的業(yè)務(wù)定期拜訪客戶及門店，確保了解客戶的需求并且與客戶就目標(biāo)完成達(dá)成共識(shí)。
to be very familiarize with all company products and its categorized pricing structure prior to approach customers demands.
了解公司產(chǎn)品以及價(jià)格結(jié)構(gòu)， 類型，根據(jù)客戶需求推薦產(chǎn)品。
to have sufficient understanding/observation and be very clear in targeted customers' needs and their unique business environment，capable to utilize company’s competitive advantage & stock situation to make corresponding promotion/buying plan for specific customer.
清楚了解目標(biāo)客戶的需求及獨(dú)特的商業(yè)環(huán)境，根據(jù)公司競(jìng)爭(zhēng)優(yōu)勢(shì)及庫(kù)存情況，為客戶量身定制促銷/購(gòu)買方案。
developing new potential accounts constantly and increase sales volume within company guidelines.
不斷發(fā)展新客戶，不斷按公司指引增加渠道銷量。
follow up company policy and criteria in selection accounts to avoid bad debt issue.
根據(jù)公司政策篩選客戶以防止壞賬的產(chǎn)生。
regularly submit sales analysis of last month， sales plan for ne_t month， weekly customer follow-up and other assigned report to line manager.
定期提交上月銷售分析、下月銷售計(jì)劃、每周客戶跟進(jìn)情況以及上級(jí)要求的其它報(bào)告。
customer management 客戶管理
conduct after sales service as whenever necessary.
隨時(shí)處理售后維護(hù)工作。
to be very prudent when negotiate on payment terms， year support etc.for contract and should strictly adhered to company policy.
嚴(yán)格按照公司制度，跟進(jìn)商談合同中付款期限及信用額度，年度支持等條款。
check the inventory， place order， follow the delivery and replacement.
幫客戶查庫(kù)存，下訂單，跟進(jìn)送貨及換貨。
update the account profile and follow the wine selection to the customer.
持續(xù)更新客戶資料，跟進(jìn)客戶酒單。
follow up on finalization of business contract for respective accounts as well as renewal for current accounts.
跟進(jìn)及續(xù)簽客戶的業(yè)務(wù)合同。
cooperate with tmd about promotion， market research， training and event information.
協(xié)助tmd部門制定促銷，市場(chǎng)調(diào)查，培訓(xùn)及酒會(huì)信息。
cooperate with trade marketing team， provide professional wine education or event service for customers.
與市場(chǎng)拓展部合作，為客戶提供專業(yè)的葡萄酒培訓(xùn)或者活動(dòng)支持。
cooperate with finance to follow the payment.
協(xié)助財(cái)務(wù)部門跟進(jìn)付款事宜。
review ar monthly and ensures we could achieve reasonable ar collection each month.
每月追蹤付款狀況以達(dá)到每月合理的收款。
marketing development 市場(chǎng)拓展
1. promotion 促銷
implement nation-wide and regional promotion campaign.
執(zhí)行全國(guó)性，區(qū)域性促銷活動(dòng)。
design， plan and implement effective customer oriented promotion activity.
設(shè)計(jì)并執(zhí)行有效的客戶定制促銷活動(dòng)。
forecast the sale of every promotion and track the final result.
預(yù)測(cè)每次促銷活動(dòng)的銷量并跟蹤最終結(jié)果。
2. market intelligence 市場(chǎng)情報(bào)
be on full alert on market trend of imported wine market trend by closely followed up.
密切關(guān)注進(jìn)口葡萄酒的市場(chǎng)趨勢(shì)保持充分的警覺性。
collect competitors’ catalog and promotion collaterals for internal reference.
搜集競(jìng)爭(zhēng)對(duì)手的產(chǎn)品目錄及促銷產(chǎn)品款式供內(nèi)部參考。
feedback market situation and competitor action and report to line manager for proactive strategic planning.
及時(shí)反饋市場(chǎng)情況及競(jìng)爭(zhēng)對(duì)手情況，并向上級(jí)報(bào)告以制定有效的戰(zhàn)略計(jì)劃。
others 其它
take up any other projects assigned by line manager.
完成上級(jí)安排的其它任務(wù)。
coorperate with other functional department to make the operation smooth.
與其它功能部門合作以確保運(yùn)作順暢。
at least 1 year sales e_perience in on trade channel or ever work in international hotel and familiar with the hotel's relationship & procedure.
